Microsoft investigating Teams and Outlook outage as users report issues

The Microsoft logo is seen at the Microsoft store in New York City.

Mike Segar | Reuters

Microsoft said it was investigating issues with several of its products, including Teams and Outlook.

The US tech giant says users may not be able to access many Microsoft 365 services.

“We have identified a potential network issue and are reviewing telemetry to determine next troubleshooting steps,” the company said.

Downdetector, a service where people can log crashes and outages with websites and apps, has seen a spike in users reporting problems with Microsoft products, including including Outlook, Teams, and the company’s Azure cloud product, at around 3 a.m. ET.

Microsoft said that around 7:05 UTC — 2:05 ET — customers may “experience network connectivity issues, manifesting as network latency and/or timeouts when attempting to connect to Azure resources in multiple regions, as well as other Microsoft services.”

The company said it was investigating and “will share updates as soon as more information becomes available.”

Microsoft outage just hours later Earnings report better than expected for the October-December quarter. However, the company sees revenue from its cloud computing products, including Azure, and gloomy guide for the current quarter.

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